SANTANU CHOUDHURY, DIBYOJYOTI BHATTACHARJEE. Sensitivity of Scale Points in Switching of Customers in Terms of Level of Impulsiveness . Mathematical Statistician and Engineering Applications, [S. l.], v. 71, n. 4, p. 6310–6321, 2022. DOI: 10.17762/msea.v71i4.1223. Disponível em: https://www.philstat.org/index.php/MSEA/article/view/1223. Acesso em: 4 may. 2024.