ISMAILKHAN ENAYATHULLA KHAN, RAJENDRAN PARAMASIVAM. Analysis of Batch Encouraged Arrival Markovian Model Due to a Secondary Optional Service, Break-Down and Numerous Vacations. Mathematical Statistician and Engineering Applications, [S. l.], v. 72, n. 1, p. 1166–1177, 2023. DOI: 10.17762/msea.v72i1.2213. Disponível em: https://www.philstat.org/index.php/MSEA/article/view/2213. Acesso em: 18 may. 2024.