Kumar Siddhartha, Maniar Sohib Habib,. “Measuring Guests’ Satisfaction in Luxury Hotels With Special Reference to Mumbai”. Mathematical Statistician and Engineering Applications 71, no. 3 (May 27, 2022): 2125–2136. Accessed May 12, 2024. https://www.philstat.org/index.php/MSEA/article/view/2858.