Organizational Culture and Its Role on a Port’s Productivity: Examining the Performance of the Indonesian Ports

Authors

  • Inayatur Robbany, Fendy Suhariadi, Andreas Budihardjo

Keywords:

Organizational Culture, Performance, Port Performance, Port Business and General Port Operation in International Business Perspective

Abstract

This study sought to describe the role of organizational culture on the productivity of ports within Indonesia. The study used quantitative studies analyzing organizational units, which in this case were ports in Indonesia. It is assumed that through the "Five Human Image of Transportation" organizational culture influences organizational performance, in this case port performance. Research measuring instruments included the scale of organizational culture and port performance compiled by researchers; the items were arranged based on indicators from the results of Focus Group Discussions and analyzed through Confirmatory Factor Analysis. The analysis was also by SEM (Structural Equational Modeling) calculations. Findings indicate that organizational culture is influential in improving the performance of ports in Indonesia. Organizational culture in Indonesian Ports is shaped by dimensions of personal trust, responsibility, being resilient, skilled and committed. The productivity and performance of ports across Indonesia, depends on seven factors, which include: the supervisory factor, operational factor, human performance factor, port infrastructure, trusted accountability, maritime environmental protection and port service delivery. Based on this, this research is concluded by emphasizing the importance of paying attention to organizational culture factors which can in turn help to improve port performance businesses. It is also finally concluded that the application of values in organizational culture greatly determines the success of port performance and the overall organizational performance.

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Published

2022-08-16